Refund policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you’re not happy with your order, please read our return and refund policy below to help guide you through the process.

 

Made Just for You — But We’ve Got Your Back

At The Unique Market, every product is made to order, which means we don’t keep inventory or resell returned items. Because of this, we do not accept returns or exchanges for reasons like wrong size, change of mind, or style preference.

But — your satisfaction still matters to us. A lot.

Damaged, Defective, or Incorrect Items?

If your order arrives with any of the following issues:

  • Damaged in transit

  • Wrong item 

  • Print quality issues

  • Anything else that doesn’t meet expectations

Let us know within 7 days of delivery, and we’ll replace it at no cost. Just send us an email at theuniquemarket.au@gmail.com with:

  • Your order number

  • A description of the issue

  • A clear photo of the item(s)

We’ll review it and make it right — fast.

Important Notes

  • Because everything is made to order, we do not accept returns for incorrect sizing. Please double-check our Size Guide before ordering.

  • Returns or exchanges are only offered for items that are defective or incorrectly fulfilled.

  • Refunds will only be issued in cases where a replacement cannot be provided.

Questions?
We're here to help. Reach out any time at theuniquemarket.au@gmail.com , and we'll take care of you.

Contact Us If you have any questions or need further assistance, please don’t hesitate to contact us at Theuniquemarket.au@gmail.com